Delete data or your account.

Request deletion by email

Include the email address linked to your CashCurator account and say that you want your account and associated data deleted. Preferably send the request from that account email address to info@chiefhead.com.

Email subject: Delete CashCurator account

We may ask you to verify account ownership. Do not send passwords or sign-in codes. If you no longer have access to the account email, contact us for help verifying ownership.

Request deletion in the app

1. Open your profile in CashCurator.
2. Choose Delete account.
3. Read the confirmation and confirm deletion if you want to proceed.

Budgets and transactions

Your account, your budgets (including shared budgets for all participants), and transactions you created in other people’s budgets will be permanently deleted. Totals in those budgets will change. Other participants’ transactions in their own budgets will be kept.

When deletion is completed

Your account, cloud data, files and our backup copies of deleted data are deleted within one month after your request has been verified.

This period is subject to the lawful retention exceptions below. Files are removed through a separate cleanup process within the same deletion period.

Delete individual data without deleting your account

• Avatar: open your profile and delete the profile photo.
• Receipt: open the transaction, select the receipt and choose Delete.

Your account and all other data are kept. Only the selected photo or receipt is removed.

Deleted files and our backup copies of those files are cleared within one month after deletion in the app or verification of your email request.

For an email request, write to info@chiefhead.com. Include your account email address and specify which data you want deleted. State that you want to keep the account and the other data. We may ask you to verify account ownership.

Records retained for lawful purposes

Only the records needed for the following purposes may remain. Where a mandatory period applies, its length depends on the type of record and the applicable legal requirement.

• Minimum subscription and payment-verification records: retained while needed to administer a subscription, resolve refunds or disputes, and meet applicable tax, accounting and legal-claim retention periods. Deleted or anonymized when these purposes and mandatory periods end.
• Server logs: retained for up to one month. Specific incident or dispute records may be retained separately where legally necessary, for the duration required to handle the incident or dispute and meet applicable legal obligations.
• Minimal synchronization deletion markers: retained until the necessary synchronization and backup-recovery windows end, to prevent deleted records from reappearing.
• Support correspondence: retained while handling your request and any related complaint or dispute, then deleted unless a legal obligation requires further retention.

Separate service-provider retention cycles

External providers have their own deletion cycles. These are separate from our one-month account, file and backup deletion period.

• Firebase Crashlytics starts deleting crash reports and associated identifiers after 90 days. Our one-month server-log period does not apply to these records.
• Google Analytics user-level and event-level data is retained for up to 14 months, followed by its monthly deletion cycle. The period for user identifiers may restart when you use the service again. Standard aggregated reports are outside this setting and may remain longer.

Cancel subscriptions separately

Deleting your account does not cancel a store subscription. Manage and cancel subscriptions separately in Google Play or the App Store. Cancellation is not a condition for deleting your data.

Need help?

For account deletion, ownership verification or questions about retained records, contact info@chiefhead.com.

Read the retention and deletion section of the Privacy Policy